Growing up, my mom was both my nemesis and my hero. She was (and still is) smart, well-educated, creative, and resourceful. She led Girl Scouts, worked part-time, made most of my clothes, and sailed with our family nearly every weekend—even though it often made her queasy. Like many moms, mine had an uncanny ability to […]
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When I opened the Wall Street Journal, the headline “Wells Boss Says Staff At Fault for Scams” jumped out at me. The article provides insight into accountability in the recently revealed scandal at Wells Fargo, where enterprising employees opened millions of fake accounts in customers’ names in order to meet aggressive cross-selling targets. Wells Fargo […]
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How’s business? Not a good as you’d like? It happens.Most businesses go through a bad year now and then. Sometimes the reasons are beyond your control, like a key customer shutting down or a regulatory change that restricts the market. Your problem could also be self-imposed, ranging from poor strategic choices to executing too slowly. Whatever […]
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