by Joellyn Sargent and Paul Mendel Hugging is a Touchy Topic Joellyn’s Perspective “Should you hug your clients?” That’s the question that came up as Paul and I were having coffee recently. We live in the South where hugs between friends and associates are not uncommon. Does that make hugging appropriate? Where’s the line? What’s […]
Read moreI just cancelled two membership services. Big news, huh? Not really. The move will save me about $160 month, not quite $2000 a year. That’s a significant savings, but it won’t make or break my business. What if I had 10 times that number of subscription services? For a business with 16 employees using just […]
Read more
Friction is a powerful physical force. It’s the action that stops cars when we brake and it lets water carve stone. A little friction, over time, can create a monumental result. like the Grand Canyon. Friction can also erode value in our businesses, undermining goals and slowing progress. Does your company suffer from turf wars, […]
Read more